Privacy Policy
Privacy Policy
How we collect, use, and safeguard your information.
aeads.io is committed to protecting your privacy. This policy explains what data we collect, how we use it, and how you can control it.
Information we collect
We collect information in several ways so we can respond to enquiries, deliver services, support clients, improve our website, and protect our operations.
Information you provide directly
When you contact us, request a proposal, book a consultation, subscribe to updates, or engage us for work, you may provide your name, company name, email address, phone number, billing details, website URL, campaign goals, project requirements, and any files or content you choose to send.
Information we collect automatically
When you browse aeads.io, we may collect technical and usage information such as your IP address, device type, browser type, operating system, referral source, approximate location, pages viewed, clicks, and how you interact with our forms or content.
Information from third-party tools
If you hire us for SEO, paid ads, social media, analytics, web development, or related services, we may receive information from tools and platforms you authorize us to access, such as Google Analytics, Google Ads, Meta, LinkedIn, CMS systems, CRM tools, hosting providers, and payment platforms.
How we use your data
We use personal information only for legitimate business, service, or legal purposes. This may include:
- Responding to messages, quote requests, and support enquiries
- Preparing proposals, onboarding documents, and project plans
- Delivering digital marketing, design, development, and consulting services
- Processing invoices, payments, and account administration
- Sending service updates, reports, and important operational notices
- Improving our website, landing pages, analytics, and marketing performance
- Preventing fraud, abuse, spam, or unauthorized access
- Meeting contractual, tax, accounting, or legal obligations
We do not sell personal information. We may share limited information with trusted service providers who help us operate our website or deliver services, but only where reasonably necessary and for proper business purposes.
Cookies, analytics, and third-party services
Our website may use cookies, pixels, server logs, and similar technologies to understand visitor behaviour, improve site performance, and measure the effectiveness of our marketing activities. Some cookies are essential for basic website functions, while others help us understand how visitors arrive on the site and which pages are most useful.
Third-party tools may collect browsing or device information under their own privacy policies. Examples can include analytics providers, embedded maps, forms, payment services, chat systems, CRM integrations, advertising platforms, and email tools.
You can usually manage cookies through your browser settings. Disabling some cookies may affect how forms, embedded features, or measurement tools work on the site.
Sharing, retention, and international processing
We may share personal data with vendors and service providers that support our business, such as website hosting providers, analytics tools, payment processors, communication platforms, CRM systems, cloud storage providers, and advertising platforms. We may also disclose information when required to comply with law, protect our rights, enforce agreements, investigate misuse, or respond to lawful requests.
Because digital services often rely on global infrastructure, your information may be processed or stored in countries other than your own. When that happens, we aim to work with reputable providers and apply reasonable safeguards suitable for the nature of the data and services involved.
We keep information only for as long as reasonably necessary for the purposes described in this policy, including service delivery, client support, reporting, compliance, security, dispute resolution, and recordkeeping.
Your rights and choices
Subject to applicable law, you may request access to the personal data we hold about you, ask us to correct inaccurate information, request deletion where appropriate, object to certain processing, or ask us to stop sending promotional communications.
You may also:
- Withdraw consent where a specific activity relies on consent
- Request updated or corrected account and contact details
- Ask for clarification about how your information is used
- Contact us to discuss cookie and communication preferences
To make a privacy request, contact [email protected]. We may need to verify your identity before acting on certain requests, especially where account, billing, or confidential client information is involved.
Security and retention
We use reasonable administrative, technical, and organizational safeguards to help protect personal data from unauthorized access, misuse, disclosure, alteration, or loss. These safeguards may include access controls, password management, role-based permissions, secure third-party providers, software maintenance, and internal handling procedures.
No method of storage or internet transmission is completely secure, so we cannot guarantee absolute security. However, we take privacy seriously and aim to use protections that are proportionate to the sensitivity of the information involved.
We may update this Privacy Policy from time to time to reflect changes in our business, legal obligations, service providers, or website technologies. The latest version published on this page will apply from the date it is posted.
If you have questions about this policy or how we process information, please contact us at [email protected] or through our contact page.
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